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SmartVet Telehealth communications are monitored between Monday - Thursday 9:00 am - 4:30 pm and Friday 9:00am - 12:00pm. Please allow up to 2 business days for a response. If you are experiencing an an emergency, please call your referring veterinarian.
How Our Platform Works
It's extremely easy to use our consulting platform. Follow the simple steps below!
Sign-Up
Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!
Schedule Appointment
To schedule a "Recheck Appointment with a Veterinary Dermatologist" or "Vet to Vet Video consult", please contact our clinic at 519-821-7546 and we will gladly assist you in booking the requested consultation. To provide an update, select "Message with a Veterinary Technician" or "Prescription Refill Request" below, a time slot is not needed, and our experts typically respond in 24 to 48 business hours.
Communicate with your Expert
Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!
Consultation Summary
Our experts provide a written summary of your consultation that`s available for you viewing at any time.
Our Telemedicine Services
To provide an update with one of our VADER Veterinary Technicians, request a medication refill, laboratory interpretation or to submit a Vet to Vet email consult, click on the appropriate tab to expand and select the consultation you would like to schedule. To schedule a one-on-one Recheck Consultation via video or phone with your Veterinary Dermatologist, please call our clinic at 519-821-7546 and we will assist you in booking the requested consultation (MUST be a current client).
Click to expand services
message Communication
- Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
message Communication
- Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
message Communication
- Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
message Communication
- Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
message Communication
- Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
message Communication
- Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
message Communication
- Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
message Communication
- Attach any supporting videos, pictures, or documents for our professional to review.
- Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
message Communication
- Attach any supporting videos, pictures, or documents for our professional to review.
- Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
About Veterinary Allergy Dermatology & Ear Referral Clinic
Skin troubles, ear infections & allergies (hives, scratching, asthma, recurrent infections) can be extremely irritating to your pet, and equally frustrating for you and your referring veterinarian. Drs. Anthony Yu, Liz Goodale and Laura O'Shaughnessy Hunter are Board Certified Veterinary Dermatologists, and Dr. Robert Ward is entering his second year of a three year residency in Veterinary Dermatology. We are highly experienced veterinary allergists & dermatologists who focus on getting to the ROOT of your pet/horse's skin disorder. Whether the issue is new or persistent, we are committed to working with you and your pet/horse to provide alternatives to keep them as comfortable as possible while also addressing the underlying cause.
Our mission at Veterinary Allergy Dermatology & Ear Referral Clinic is to treat our clients as we would treat our families, and to treat our client’s pets as though they were our own. Our clients and patients are the heart of our practice and the reason we are here. At all times, our clients and patients will be treated with respect, dignity and compassion. Being of service to our clients and patients is the definition of our purpose and the mission of our practice. Our medical goal and policy is to identify and treat dermatological diseases in the most efficient manner and providing treatments to achieve maximum comfort for our patients.
